Oak Street Medical Practice
General practice in the heart of the city

Wuhan Novel Coronavirus (WN-CoV)
31st January 2020 (updated 19th March 2020)

AS A PRECAUTIONARY MEASURE IN VIEW OF THE COVID-19 PANDEMIC, WE WILL BE CONDUCTING ALL APPOINTMENTS WITH THE GP/NURSE VIA TELEPHONE ONLY. SHOULD THE GP NEED TO SEE A PATIENT, AN ARRANGEMENT WILL BE MADE. THESE MEASURES ARE BEING PUT IN PLACE TO ASURE PUBLIC AND STAFF SAFETY. IF YOU ALREADY AHVE A ROUTINE APPOINTMENT BOOKED, WE WILL BE CONTACTING YOU SHORTLY TO ADVISE YOU THE NEXT STEPS OF YOUR APPOINTMENT.
PLEASE DO NOT ATTEND THE SURGERY UNLESS YOU HAVE BEEN SPECIFICALLY ADVISED TO DO SO BY A MEMBER OF STAFF.

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS Staff while also ensuring services are available to the public as normal. The latest information on symptoms of coronavirus can be found here.

Stay at home if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you've started coughing repeatedly
  • shortness of breath

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

Please do not call 111 if you are worried about your symptoms, instead please visit NHS 111 Online by clicking here.

The risk to the general public is moderate. If you have arrived back to the UK from abroad within 14 days, follow the specific advice for returning travellers. This is particularly important if you have travelled to a high risk country of which a list can be found on the gov.uk website.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

Everyone is being reminded to follow PHE advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use sanitiser gel.
  • Wash your hands often with soap and water for 20 seconds regularly, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England and further information is available at nhs.uk.

Coronavirus (COVID-19) pandemic and your information

We have an obligation to protect all our staff and employees' health. For this reason, it is reasonable for us to ask you to tell us if you are experiencing COVID-19 symptoms. In such circumstances we may need to collect specific health data about you. Where we need to do so, we will not collect more information than we require and we will ensure that any information collected is treated with the appropriate safeguards.

It is unlikely that the practice will be asked to share information with authorities about you specifically but if this is necessary then data protection law will allow us to do so.




Bounty - pregnancy and parenting club
18th April 2019

You may be aware of a recent fine issued Bounty, a pregnancy and parenting club, by the Information Commissioner for sharing information with third parties without making the public aware. You can find more information by clicking this LINK. The practice takes privacy and lawful use of information seriously and works hard to ensure that our service providers, partners and suppliers are trustworthy and compliant and although the practice is not directly affiliated with Bounty, we have looked into the matter to provide our patients with reassurance.

The Information Commissioner has recognised that the information sharing was an historic practice that ceased before recent changes in data protection law came into force. Bounty have confirmed that they have stopped selling details of members who sign up and that they have implemented robust data protection practices. They also have a privacy policy that now explicitly states they have stopped sharing data with those data brokerage firms and will never sell members information in the future. Finally, they have appointed an independent data expert who will assess Bounty's procedures annually and publish the findings on the Bounty website.

Should you have any questions or concerns, please do let us know.

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