Oak Street Medical Practice
General practice in the heart of the city

Welcome to Oak Street Medical Practice

To book a future appointment you can call the surgery at any time - there is no need to call at 08.30 am; the lines are often extremely busy and you may be waiting for some time.
We would recommend waiting until 10:30 for all non-urgent appointments and queries.

Doctors and Nurses can be seen by appointment every weekday morning and afternoon.


Wuhan Novel Coronavirus (WN-CoV)
AS A PRECAUTIONARY MEASURE IN VIEW OF THE COVID-19 PANDEMIC, WE WILL BE CONDUCTING ALL APPOINTMENTS WITH THE GP/NURSE VIA TELEPHONE ONLY. SHOULD THE GP NEED TO SEE A PATIENT, AN ARRANGEMENT WILL BE MADE. THESE MEASURES ARE BEING PUT IN PLACE TO ASURE PUBLIC AND STAFF SAFETY. IF YOU ALREADY AHVE A ROUTINE APPOINTMENT BOOKED, WE WILL BE CONTACTING YOU SHORTLY TO ADVISE YOU THE NEXT STEPS OF YOUR APPOINTMENT.
PLEASE DO NOT ATTEND THE SURGERY UNLESS YOU HAVE BEEN SPECIFICALLY ADVISED TO DO SO BY A MEMBER OF STAFF.


 

 

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Oak Street Medical Practice
Oak Street
Norwich
NR3 3DL

Call: 01603 613431
Out of Hours: 111

Prescription Requests

Please remember, we do not take prescription requests over the phone.

These must be in writing and patients should allow 2 full working days (not including the day of submission) for these to be processed.

Prescription requests are actioned in the order they are received - requests marked 'urgent' will not be given priority.


Systmonline available on android and for the iphone/ipad.

You can now obtain logins to use SystmOnline, enabling your to view your appointments, book future appointments, order prescriptions, inform us of a change in details and fill out questionnaires online. To download an information leaflet click here. To request a login please bring photographic id into the surgery or visit this website. Once you have your username and password click here to go to the login page.  Any queries please contact reception.

Opening Times

Monday
08:30 - 13:30
14:00 - 18:00
 
Tuesday
08:30 - 13:30
14:00 - 18:00
 
Wednesday
08:30 - 13:30
14:00 - 18:00
 
Thursday
08:30 - 13:30
14:00 - 18:00
 
Friday
08:30 - 13:30
14:00 - 18:00
 
Saturday
Closed
 
Sunday
Closed

Pre-bookable telephone appointments are available from between 07:00-08:00 and 18:30-19:30 on certain days, please enquire about this if preferable.

CQC logo

Oak Street Medical Practice
 
CQC overall rating

Outstanding

 

 

Outside Surgery Hours
For urgent appointments outside our normal surgery hours, please call NHS's 111 service by simply dialing 111. This service is available 24 hours a day 7 days a week, 365 days a year.

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You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help

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